Lightning Online Emergency Mode
Lightning Emergency (offline) Mode is included in your Lightning subscription. It is a mature, robust application which keeps your business operational in the event of an internet connection being lost. ​​This free add-on is considered a must have for all users. With Emergency Mode your business can continue to check-out customers while the connectivity issues are being resolved.​
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*Limitations apply
LIGHTNING HAS ANSWERED THIS MAJOR CONCERN.
Lightning Online Point of Sale offers a small application which is installed on your local computer that will continue to run your store if your internet connection is lost. Emergency Mode requires setup prior to an emergency and is available to Lightning Silver and Gold users.
​Emergency (Offline) Mode requires setup prior to an emergency.
Merging of Data:
​Sales that were performed in Emergency Mode are stored in the local hard drive and will be merged back to the Lightning Online Point of Sale web servers when the connectivity issues are resolved. Inventory quantities, each invoice and more will be merged so no lose of business data will occur.​​​
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Merging the sales is as simple as can be. When you log off you will be presented with the following screen which we feel needs no further clarification
Credit Card Processing:
If the Lightning Online Point of Sale servers experience connectivity issues, your store can continue operating in Emergency Mode, allowing you to ring sales and, and process credit cards.
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Credit card processing in Emergency Mode or any other system requires a minimal internet connection. In the event of a complete internet outage (100% failure), credit card transactions will not process until connectivity is restored. For locations where this risk is a concern, mobile providers offer backup data service options using 4G/5G networks to provide failover internet connectivity. Ultimately, it comes down to balancing the monthly cost of such backup service against the operational risk of being temporarily unable to process card payments.
Credit Card Processing:
