Browser Compatibility - Need to Know
With all users now being required to upgrade to Microsoft Edge or Google Chrome (Since Internet Explorer has been discontinued), there are differences in how your POS hardware will communicate with the new browser.
You may have noticed that when you used Internet Explorer, in the Ring Sales screen, the Printer Dialog Box did not pop up. This is because we use Microsoft Active-X technology to bypass this dialog box and instantly print to a pre-defined printer.
However, this technology is not available in Windows 11 and nor is there a workaround.
At the time of each sale the printer dialog box will appear requiring the clerk to touch ‘enter’ or click the mouse to Print a receipt. In itself this is not significant as it only entails a quick extra stroke.
The old-style Logic Control Pole Displays will also not operate under Windows 11. However, our Lightning Enhanced Pole Display, will be fully compatible in any environment. It is essentially a 7" or 8” Android tablet (spectacular customer-facing device), offered at $ 325 for a one-time setup/licensing fee.
Click below for details:
Also, all current credit card devices will remain compatible, with no limitations. This includes our Pax S300, A35, and our mobile unites Pax A920, A60 along with our Dejavoo units.