Windows 11 Upgrade
With the release of Windows 11, Microsoft has ended support to Internet Explorer. All Lightning users will need to migrate to Google Chrome or Microsoft Edge when they purchase a Windows 11 based computer.
Below details the impact on some of the Lightning Online POS Features:
You may have noticed that when you used Internet Explorer, in the Ring Sales screen, the Printer Dialog Box did not pop up. This is because we use Microsoft Active-X technology to bypass this dialog box and instantly print to a pre-defined printer.
However, this technology is not available in Windows 11 and nor is there a workaround.
At the time of each sale the printer dialog box will appear requiring the clerk to touch ‘enter’ or click the mouse to Print a receipt. In itself this is not significant as it only entails a quick extra stroke.
More importantly, Lightning will lose control of the cash drawer since we are not able to directly communicate with the printer and therefore are unable to send a signal to the current cash drawers with the units deployed in the field. Without engaging the printer, the cash drawer will not open. This limitation applies to all cloud-based packages on the market, with no exceptions. A cash drawer key may be the simplest workaround, unless you upgrade your cash drawer to a network unit, where the drawer plugs your router, which might not be cost effective.
The old-style Logic Control Pole Displays will also not operate under Windows 11. However, our Lightning Enhanced Pole Display, will be fully compatible in any environment. It is essentially a 7" or 8” Android tablet (spectacular customer-facing device), offered at $ 325 for a one-time setup/licensing fee.
Click below for details:
Also, all current credit card devices will remain compatible, with no limitations. This includes our Pax S300, A35, and our mobile unites Pax A920, A60 along with our Dejavoo units.
