Thomas Greco had the privilege of addressing (once again) the members of the Wine & Spirits Guild of America at their biannual meet in New York on Friday October 27, 2019. Here is a short video excerpt of his presentation. Enjoy!
Mahatma Gandhi once said “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
When you care for your customers, it shows. We, at Computer Perfect live by the axiom that a delighted customer is a loyal customer. And, we strive to delight not only by giving them a great product but by being extremely responsive to their needs. Over the years we have invested significant amounts in our technology platform and put in place back end systems to ensure that customers get instant support, seven days a week.
Our belief in putting the customer first has paid rich dividends.
re you familiar with these two screens? If you or your employees are not, chances are your store is not adequately prepared for an internet outage. And. since Lightning Online Point of Sale runs on your store's internet connection, an outage could potentially bring your business to a halt.
For the switch over process to move smoothly, Emergency Mode requires setup prior to an emergency/internet outage. And, your employees need to be trained in advance! Training is not available at the time of an emergency, as it is too late. Click the link button below to check out the actions you need to take to ready your store and your employees to effectively use the Lightning Emergency mode.